Your satisfaction is important to us
We guarantee that the igevia-Box will enable you to take your blood sample at home and return it to the laboratory without any problems.
Please note the following information:
- The blood sample collection takes about 15 minutes. Please ensure that you are not disturbed during this time. It is not necessary to be fasting to take the blood sample.
- Please hand in your finished blood sample on the day of the blood collection or at the latest the next day at your post office or your post partner.
- For children under 12 years of age, we strongly recommend that the blood sample be taken by a doctor of your choice.
- In the case of communicable diseases (e.g. HIV) no blood sample may be taken.
If the blood test and return shipment does not work, you have the choice between a free replacement box for a new test or a refund of the purchase price to a bank account of your choice.