Your satisfaction is important to us
We guarantee that the igevia-Box will enable you to take your blood sample at home and return it to the laboratory without any problems.
If the blood test and return shipment do not work, you have the choice between 2 options:
- Free replacement box for a new test
- Refund of the purchase price to a bank account of your choice.
Please note the following information:
- The blood sample collection takes about 15 minutes. Ensure that you are not disturbed during this time. It is not necessary to be fasting to take the blood sample.
- Please hand in your finished blood sample on the day of the blood collection or at the latest the next day at your post office or your post partner.
- For children under 12 years of age, we strongly recommend that the blood sample be taken by a doctor of your choice.
- In the case of communicable diseases (e.g. HIV) no blood sample may be taken.